How a chatbot helped get research feedback from 10 million people

SPONSORED: Presented by SnatchBot Chatbots are everywhere in 2018. This summer’s FIFA World Cup, for example, sees a new landmark in chatbot use as millions of fans interact with bots from teams, brands, betting companies, sponsors, and more. One obvious vertical for chatbot use is customer service, where the bot shoulders the burden of routine que…Read More

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